Agreement Overview
Welcome to Nxore Terms of Service. By engaging our services or using our website nxore.info, you agree to be bound by these terms. This agreement is between you Client and Nxore.
Important: These terms constitute a legally binding agreement. If you do not agree to these terms, please do not use our services.
Service Agreement
- Professional web development and digital solutions services
- Custom software development and mobile applications
- Digital marketing and SEO optimization services
- UI/UX design and branding solutions
- Ongoing maintenance and technical support
- Consultation and project management services
Payment Terms
- 50% advance payment required to start any project
- Remaining 50% due upon project completion and delivery
- Monthly payments for ongoing maintenance services
- Late payment fees of 2% per month on overdue amounts
- All payments in PKR (Pakistani Rupees) or USD
- Refunds subject to project completion percentage
Project Timeline
- Timeline estimates provided during project consultation
- Delays due to client feedback or changes may extend timeline
- Rush projects may incur additional charges (25-50%)
- Client must provide required materials within agreed timeframe
- Testing and revision phases included in timeline
- Final delivery within 7 days of client approval
Intellectual Property
- Client owns final delivered work upon full payment
- Nxore retains rights to development methodologies and frameworks
- Client must provide legal rights to all provided materials
- Third-party licenses and tools remain property of respective owners
- Nxore may showcase completed projects in portfolio
- Client grants permission to use project as case study
Client Responsibilities
Content & Materials
Provide all necessary content, images, and materials in required formats and within agreed timelines
Timely Feedback
Provide feedback and approvals within 5 business days to avoid project delays
Payment Schedule
Make payments according to agreed schedule to ensure uninterrupted service
Legal Compliance
Ensure all provided content is legal, licensed, and does not violate copyright laws
Communication
Maintain open communication and respond to project-related queries promptly
Testing & Review
Thoroughly test delivered work and report issues within the review period
Service Limitations
Service Availability
99.9% uptime guarantee for hosted services, planned maintenance windows excluded
Data Backup
Regular backups provided, but client responsible for maintaining own backups
Third-party Services
Integration issues with third-party services beyond our control not covered
Browser Compatibility
Support for current and previous versions of major browsers only
Warranty & Support
30-Day Warranty
Free bug fixes and minor adjustments for 30 days after project delivery
24/7 Support
Emergency support available for critical issues affecting live websites
Security Updates
Regular security updates and patches for maintained websites
Cancellation & Refund Policy
Project Cancellation
Client may cancel project with 7 days written notice. Refund calculated based on work completed:
- • 0-25% complete: 75% refund of advance payment
- • 26-50% complete: 50% refund of advance payment
- • 51-75% complete: 25% refund of advance payment
- • 76%+ complete: No refund available
Service Termination
Either party may terminate ongoing services with 30 days written notice. Final invoice due within 15 days of termination.
Liability & Dispute Resolution
Dispute Resolution
- Good faith negotiation as first step
- Mediation through neutral third party
- Arbitration under Pakistani law if needed
Governing Law & Jurisdiction
These Terms of Service are governed by the laws of Pakistan. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts in Mingora, Khyber Pakhtunkhwa, Pakistan.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will notify clients of significant changes via:
Website Notice
Updated terms posted on website
Email Notification
Direct email to registered clients
Project Notice
Notification during active projects
Questions About Our Terms?
Our team is here to clarify any questions about our terms of service and help you understand your agreement with Nxore.
Legal Team
nxore.digitalsolutions@gmail.com
Client Support
nxore.digitalsolutions@gmail.com
Billing
nxore.digitalsolutions@gmail.com
By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Acknowledgment
By using Nxore services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you do not agree to these terms, you must not use our services.
Liability & Dispute Resolution
Limitation of Liability
- Total liability limited to project cost
- No liability for indirect or consequential damages
- Force majeure events exclude liability
- Not liable for third-party service issues
Dispute Resolution
- Good faith negotiation as first step
- Mediation through neutral third party
- Arbitration under Pakistani law if needed
- Each party bears own legal costs
Important: Any legal action must be commenced within one (1) year after the claim or cause of action arises, or such claim or cause of action is barred.
Liability & Dispute Resolution
Limitation of Liability
- Total liability limited to project cost
- No liability for indirect or consequential damages
- Force majeure events exclude liability
- Not liable for third-party service issues
Dispute Resolution
- Good faith negotiation as first step
- Mediation through neutral third party
- Arbitration under Pakistani law if needed
- Each party bears own legal costs
Important: Any legal action must be commenced within one (1) year after the claim or cause of action arises, or such claim or cause of action is barred.
Liability & Dispute Resolution
Limitation of Liability
- Total liability limited to project cost
- No liability for indirect or consequential damages
- Force majeure events exclude liability
- Not liable for third-party service issues
Dispute Resolution
- Good faith negotiation as first step
- Mediation through neutral third party
- Arbitration under Pakistani law if needed
- Each party bears own legal costs
Important: Any legal action must be commenced within one (1) year after the claim or cause of action arises, or such claim or cause of action is barred.